Privacy Policy

1. What are cookies?

A cookie is a small text file that is sent from a website and stored on your computer or mobile device by your web browser when you are browsing the website. It may record your browsing activities and preferences on the website. When you visit the website again, the cookie enables the website to recognize your browser to ensure you better browsing experience.

Cookies are very widely used to administer websites, make websites function properly and efficiently, enhance user experience and improve the website performance.

Please rest assured that a cookie by no means provides us access to your computer or any of your personal information which you have not shared with us voluntarily. Though some of the cookies set by third parties might recognize information like the type of browser and device you use to browse for the purposes of website optimization and better user experience, we will not use cookies to identify you individually.

2. Why do we use cookies?

Like most websites, we use both first-party cookies set by us and third-party cookies set by third parties we work with (such as Google and Facebook), for several reasons, such as making our website to work properly and easier to use, providing the best possible user experience, improving the performance of our website, providing richer features, and also for analytical and marketing purposes as detailed below.

Please note that all third-party cookies on our website are subject to the cookie policies of these third parties respectively. For more information about these cookies, please refer to the cookie policy pages of these third parties, such as Google cookie policy.

3. What types of cookies do we use?

Functionally, there are mainly four types of cookies operating on our website:

3.1 Strictly necessary cookies

These are essential cookies that we need to ensure our website function properly and to provide you with services available on our website. Some of these cookies will be deleted when you finish browsing our website.

You can set your browser to block these cookies or prompt you before using these cookies, but this will disable some functions and features of our website.

3.2 Performance cookies

The performance cookies only collect statistical information about visitors' usage of our website, such as how many people have visited our website, how they reached our website, how they move around our website, how long they spend on our website, and which pages they look at. With this information, we can improve our website's performance accordingly and continuously.

For example, we use Google Analytics to track visitors' movements on our website. Please note that these cookies only gather aggregated data and do not allow us to identify you individually. We also use other tracking technologies, similar in function to Google Analytics, to collect data about the usage of our website to understand and boost the website performance.

3.3 Functional cookies

We use these cookies to provide you with some functions that you can use on our website to optimize your site experience. For example, we use functional cookies related to Livechat, a platform that makes it possible for you to communicate with us when browsing the website. These cookies also let us know the basic information of the chats, like the page that activates the chatbox, etc., so that we can understand the performance of our chatbox, and thus provide you with more useful support.

Functional cookies might be set by us or third parties. Refusing these cookies may stop you from using some of the functions of our website.